Identify what is backed up
A website may include code, uploaded files, a database and configuration held elsewhere. Confirm which parts are covered. A copy of the homepage is not a complete backup of an application or online store.
Understand the schedule
Discuss how frequently information changes and how much loss the business could tolerate. A static brochure site and a busy ordering system have different recovery needs. Choose arrangements that reflect the actual workflow.
Check restoration
Ask who can restore the backup and how that process is tested. Keep access and recovery instructions available to authorised people. A backup that cannot be found or restored when needed offers limited practical protection.
Plan after a restore
Some transactions or enquiries may have occurred after the backup was taken. Agree how those gaps would be reviewed. Include third-party systems and communication responsibilities in the recovery plan rather than treating restoration as the final step.
Explore the next step
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